admin@sgtherapeuticservices.com  |  919-621-5812
Follow us :-

FAQ

Q. How long are sessions?
A. The intake appointment lasts 60-75 minutes depending on the complexity of the issues presented. A typical play therapy session lasts between 45-50 minutes. Adult sessions last 45-50 minutes.

Q. How can I make an appointment with Sarah Harris?
A. You may request an appointment by calling 919-621-5812 or e-mailing admin@sgtherapeuticservices.com. Please print and fill out the initial Client Information Sheet.  Once the Client Information Sheet is received and a front and back copy of your insurance card, an appointment will be scheduled. You may e-mail the filled form to admin@sgtherapeuticservices.com or mail it to:
1788 Heritage Center Drive
Suite #202
Wake Forest, NC 27587

Q. Do you accept insurance?  
A. We accept BCBS, Aetna, Cigna, ComPsych, UBH and UMR. Please check with your insurance carrier prior to your first session in order to ensure that you have coverage. Check your coverage carefully and find the answers to the following questions:

Do I have mental health benefits?

What is my deductible and has it been met?

How many sessions per calendar year does my plan cover?

How much do you pay for an out-of-net provider?

Is there a limitation on how much you will pay per session?

Is primary care physician approval required?

Q. Is there a fee for a missed appointment?
A. If an appointment needs to be rescheduled or canceled, please do so as soon as possible so that the time may be made available to someone else. If you can cancel before the 24-hour notice, there is no fee. There is a $45 charge for all missed appointments and appointments canceled with less than 24 hour notice. There are no exceptions to this. Payments for missed appointments or late cancellations are normally collected with your credit card on file. Please note that missed appointments or late cancellations are not reimbursable by insurance.

Q. Is therapy confidential?
A. In general, the law protects the confidentiality of all communications between a client and a psychotherapist. Information is not disclosed without written permission. However, there are some exceptions to this rule. Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse. The therapist is required by law to report this to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person/s. The therapist must notify the police and inform the intended victim.
  • If a client intends to harm himself or herself. The therapist will make every effort to enlist their cooperation in insuring their safety. If they do not cooperate, further measures may be taken without their permission in order to ensure their safety.